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SERVICES WE OFFER
Mobility Technology and Consultancy Services

Mobility and payment technology is a rapidly evolving industry.  We help clients build an understanding of new mobility technology, services and trends, including potential benefits and challenges associated with their adoption.

Mobility Technology and Consultancy Services

Mobility and payment technology is a rapidly evolving industry.  We help clients build an understanding of new mobility technology, services and trends, including potential benefits and challenges associated with their adoption.

Mobility Technology and Consultancy Services

Demystifying Technology

The world of technology typically moves at a faster pace than public transport projects.  We can help clients understand new and exciting innovations and trends in transport and payment technology, which could offer tangible benefits to customers, transit agencies and operators. 

Understanding Mobility and Payment Trends

We help clients understand the technologies that underpin Mobility products and services, enabling them to understand the comparative benefits and drawbacks of each, and make informed decisions when selecting the right products and services .

Mobility and payment technology is a rapidly evolving industry.  We help clients build an understanding of new mobility technology, services and trends, including potential benefits and challenges associated with their adoption.

Mobility Technology and Consultancy Services

Mobility and payment technology is a rapidly evolving industry.  We help clients build an understanding of new mobility technology, services and trends, including potential benefits and challenges associated with their adoption.

Transit Agency clients are typically experts in the Operation of public transport services, but not necessarily in engaging with technology suppliers.  We support clients through all stages of procurement of new services and systems, from market engagement to bid evaluation, to enable them to meet the needs of their customers, staff and partners.

System Design and Requirement Specification

Translate transit agency and customer needs into clear, unambiguous requirements suitable for engagement with stakeholders and technical suppliers. Propose logical architectures, including system components, key processes and interfaces.

Procurement Strategy and Evaluation

Support definition of the procurement strategy for new components, services or schemes.  Includes the definition and scoping of procurement lots, key interfaces,  and managing requirements.   

Procurement responses

Support suppliers to respond to procurements, ensuring that products and services meet client needs and that these are articulated clearly. Provide assurance on supplier procurement responses.

Technical Evaluation

Define evaluation questions, criteria and scoring methodology.  We also have extensive experience in assisting in the evaluation of procurement bids and service proposals.

Support Procurement of New Solutions or Services

Support clients in defining their strategy to improve mobility services, and create robust business cases that will enable change. 

Business Case Advice

Support the development of business cases to ensure that initiatives justify the investment, and enable transit agency and operator clients to secure government investment.

Policy Development

Enable clients to develop new policies and fares strategies together with guidelines to support the delivery of mobility initiatives, or adapt existing policies to include new products and services.

Business Case Strategy

Help clients to define their long-term business goals, and recommend practical steps to achieve them

Technical and Functional Roadmaps

Support the development of practical technical and functional roadmaps to deliver benefits to transit agency, operators and customers whilst managing complexity and risk.

Strategy Development

Target Operating Model Definition

Create a blueprint for operational procedures and business processes that will enable an organisation to deliver their objectives when implementing new ticketing initiatives.

Business Process Development

Work closely with business stakeholders to develop new or adapted business processes that enable a transit agency to adapt to the implementation of new services or business requirements.

Commercial advice

Support clients to understand potential commercial impacts (capital and revenue) of technical and / or operational choices; and challenges to address in constructing viable commercial models for future operation.

Operational Design

Engage with transit agency or operator staff to identify the operational impacts resulting from the introduction of new solutions and services, and define processes to accommodate them.

Support clients to define a customer proposition that meets the needs of a diverse travelling public, including concessionary customers and those with accessibility needs.

Customer Proposition

Customer proposition design

Help clients understand their customers, and design an end-to-end view of a transit solution that can meet their needs.

Inclusion

Support the accessibility of solutions and services via a comprehensive analysis of the needs of all customers, how this will impact any proposed initiatives, and approaches to address these.

Provide technical, commercial and business assurance for public sector clients, suppliers and operators who want the confidence of a comprehensive review.  

Quality Assurance

Project assurance

Review technical, commercial and business documents and processes to ensure that these are accurate, clear & comprehensible to stakeholders, and ensure that any challenges have been recognised and addressed.  

Commercial and Data Models

Help clients analyse the wealth of data made available by modern transit schemes to enable them to make informed operational or commercial decisions.

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